Summer Sessions 2021 Course Syllabus
Course: PTAC-2446- Section: 71
Process Troubleshooting
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Instructor Information
Instructor Kenneth Ballou
Phone(409) 984-6418
Location:Umphrey Industrial Technology Center - Room: 201A
Hours:By appointment only.
COVID 19 Information The Lamar State College Port Arthur (LSCPA) Student Code of Conduct COVID 19 Policy requires students who have been exposed to COVID 19 or diagnosed with COVID 19 to report their condition on the COVID 19 Notification Form (available via a link on the Student Code of Conduct COVID19 webpage). This information will be provided to the Dean of Student Services. In addition, this policy requires all students to wear face coverings in compliance with the criteria included in the policy. For more information please refer to the COVID 19 link on the LSCPA website.
Course Information
Description Instruction in the different types of troubleshooting techniques, procedures, and methods used to solve process problems.
Prerequisites PTAC-2420 / PTAC-1432
Learning Outcomes 1. List methods and models associated with process troubleshooting. (PSLO 1); measured by embedded test questions, demonstration using computer simulation programs.

2. Identify different types of troubleshooting techniques used to troubleshoot equipment specific to various types of process operations. (PSLO 2&4); measured by embedded test questions, demonstration on actual process equipment and using computer simulation programs.

3. Demonstrate ability to employ applicable troubleshooting methods to solve process problems. (PSLO 4&5); measured by embedded test questions, demonstration on actual process equipment and using computer simulation programs.

4. Interpret data collection and analysis, their cause and effect relationships, and use reasoning to diagnose process problems. (PSLO 3&5); measured by embedded test questions, class discussion, demonstration on actual process equipment and using computer simulation programs and interpretation of schematics and diagrams.

5. Follow safety procedures employed during troubleshooting process problems. (PSLO 6); measured by embedded test questions, class discussion and demonstration on actual process equipment and using computer simulation programs.

6. Identify all main ideas, supporting details, and vocabulary in reading material. Demonstrate a full understanding of the reading. (PSLO 5); measured by embedded test questions, class discussions..
Core Objectives
Program Student Learning Outcomes 1. Use technology to access operator-specific documentation and training.
2. Identify specific equipment and operating parameters to meet industry standards.
3. Describe the principles of quality control.
4. Diagram the process control elements in a control loop.
5. Identify basic processes, equipment, and systems to meet industry standards.
6. Implements standard safety procedures as required in industry.
Textbooks Textbook Purchasing Statement: A student attending Lamar State College Port Arthur is not under any obligation to purchase a textbook from the college-affiliated bookstore. The same textbook may also be available from an independent retailer, including an online retailer.

Process Technology Troubleshooting by Charles Thomas , Publisher-Delmar Cengage ISBN-10: 1-4283-1100-9 / ISBN-13: 978-1-4283-1100-8
Lecture Topics
Week 1: Introduction to course, review of syllabus, overview of Process Technology Troubleshooting Chapters 1-4 (Introduction to Process Instrumentation and Troubleshooting, Process Symbols and Diagrams, Understanding Process Equipment, Introduction to Control Loops.)

Week 2: Overview of Chapters 5-8 (Statistics, Quality Tools, and Troubleshooting Techniques, Control Charts, Introduction to Process Troubleshooting, Pump Model Discussion of Failure Scenarios.)

Week 3: Overview of Chapters 9-13 (Compressor Model, Heat Exchanger Model, Cooling Tower Model, Boiler Model, Furnace Model.)

Week 4: Overview of Chapters 14-17 (Distillation Model, Reactor Model, Separation Model, Multivariable Plant.)

Week 5: Discuss Troubleshooting scenarios., Final Review

Week 6: Final
Major Assignments
Week 1: Introduction to course, complete Chapters 1-4
Week 2: Exam 1 (Chapters 1-4), complete Chapters 5-8
Week 3: Exam 2 (Chapters 5-8), complete Chapters 9-13
Week 4: Exam 3 (Chapters 9-13), complete Chapters 14-17
Week 5: Exam 4 (Chapters 14-17), review for final, complete any outstanding assignments
Week 6: Final Exam
Final Exam Date July 11, 2021 - 12:01 AM   Through  July 12, 2021 - 12:00 PM
Grading Scale  90 - 100=A    80 - 89=B    70 - 79=C     60 - 69=D    Below 59 = F
Determination of
Final Grade
Chapter Tests-30%, Quizzes/homework/-30% Final Exam-30% Labs-10%
Course Policies
Instructor Policies I will not discuss your grades over the phone or by e-mail. If you want to discuss your grades, you must
come to my office in person.

You will have 4 Major Tests and a Final Exam in this class. All tests and the exam are taken on
Blackboard on a specified day. There are "NO MAKEUPS OR RETAKES" if instructor is not notified . If you miss
"ONE" Test, your current test average will be given for that test. If you miss more than one test, you will
receive a zero for each additional test you miss.

Homework must be completed on time, 15 PTS will be deducted each class day late, for two class days.
Homework more than 2 class days late will not receive a grade higher than 75. Homework can be hand
written or uploaded to Blackboard in a document format.

Students that are disruptive in class will be asked to leave and counted absent for the day.

E-Mail/Voice Mail Etiquette:
Students must use appropriate e-mail etiquette when corresponding with instructor; for example, complete
sentences and a full subject line with your name/course name. Voice mail messages should be clearly
spoken identifying students name, course, and any return phone number.

Taking the Final Exam is required to complete the course.
Attendance Policy Poor attendance is a leading reason for termination from a job in all areas of employment. With this factor
in mind, the instructor monitors student attendance daily. In addition, attendance on a regular basis is
necessary for proper skill development. A tardy is an absence for attendance purposes.

4 absences = one letter grade drop
6 absences = two letter grade drop
8 absences = automatic failure of class

Students are responsible for completing all assigned homework, including reading assignments, by the
required due dates and for being prepared for each class meeting. This applies even if you were absent
from the previous class meeting.
Academic Honesty Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSC-PA policies (Section IX, subsection A, in the Faculty Handbook) for consequences of academic dishonesty.
Facility Policies
  1. No food or tobacco products are allowed in the classroom.

  2. Only students enrolled in the course are allowed in the classroom, except by special instructor permission.

  3. Use of electronic devices is prohibited.
Important Information
ADA Considerations The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the the Office for Disability Services Coordinator, Room 231, in the Madison Monroe Building. The phone number is (409) 984-6241.
MyLSCPA Be sure to check your campus E-mail and Course Homepage using MyLSCPA campus web portal ( When you've logged in, click the email icon in the upper right-hand corner to check email, or click on the "My Courses" tab to get to your Course Homepage. Click the link to your course and review the information presented. It is important that you check your email and Course Homepage regularly. You can also access your grades, transcripts, and determine who your academic advisor is by using MyLSCPA.
HB 2504 This syllabus is part of LSC-PA's efforts to comply with Texas House Bill 2504.
Business and Industrial Technology
Chair:Sheila Guillot
Phone:(409) 984-6381

If you have a grievance, complaint, or concern about this course that has not been resolved through discussion with the Instructor, please consult the Department Chair.