Spring 2021 Course Syllabus
Course: POFT-2312- Section: 71
Business Correspondence and Communication
LSCPA Logo Image
Instructor Information
Instructor Sheila Guillot
Phone(409) 984-6381
Location:Umphrey Industrial Technology Center - Room: 201 B
Hours:By appointment only
COVID 19 Information The Lamar State College Port Arthur (LSCPA) Student Code of Conduct COVID 19 Policy requires students who have been exposed to COVID 19 or diagnosed with COVID 19 to report their condition on the COVID 19 Notification Form (available via a link on the Student Code of Conduct COVID19 webpage). This information will be provided to the Dean of Student Services. In addition, this policy requires all students to wear face coverings in compliance with the criteria included in the policy. For more information please refer to the COVID 19 link on the LSCPA website.
Course Information
Description Development of writing and presentation skills to produce effective business communications.
Prerequisites None.
Learning Outcomes 1. Create effective business documents.
2. Evaluate business documents.
3. Apply ethical communication practices.
Core Objectives
Program Student Learning Outcomes 1. Demonstrates professionalism in the administrative workplace environment.
2. Uses appropriate business administration skills.
3. Uses appropriate office software applications.
4. Creates effective business documents by applying ethical communication practices.
5. Evaluates business documents.
Textbooks Textbook Purchasing Statement: A student attending Lamar State College Port Arthur is not under any obligation to purchase a textbook from the college-affiliated bookstore. The same textbook may also be available from an independent retailer, including an online retailer.

(1) Communicating for Results: A Guide for Business and the Professions, 11th edition, by Hamilton and Kroll, Cengage Publishing, ISBN#: 9780357690598

(2) Resumes, Cover Letters, Networking, & Interviewing, 4th edition, by Eischen, Cengage Publishing, ISBN#9781111820848

You can purchase an access code from Cengage Unlimited for approximately $120 for the semester. This fee will cover all Cengage textbooks required by any instructor.
Lecture Topics
Week 1: Communications and Ethics at Work
Week 2: Getting Started with Organizations in the Workplace
Week 3: Handling Conflict, Cultural Diversity, and Relationships
Week 4: Effective Listening
Week 5: Nonverbal Communication
Week 6: Anxiety, Technology, and Other Communication Obstacles
Week 7: Basic Information for All Types of Interviews
Week 8: Spring Break
Week 9: The Employment Interview
Week 10: Small-Group Communication and Problem Solving
Week 11: Participation and Leadership in Teams
Week 12: Getting Started with Informative Presentations, Plan, Research, Organize, and Deliver
Week 13: Verbal and Visual Supporting Materials
Week 14: Persuasive Presentations: Individual or Team
Week 15: Written Communication
Major Assignments
Week 1: Introduction to course; introduction to Blackboard; introduction to syllabus; Chapter 1 assignment
Week 2: Chapter 1 quiz; Chapter 2 assignment; Lab 1
Week 3: Chapter 2 quiz; Chapter 3 assignment; Lab 2
Week 4: Chapter 3 quiz; Chapter 4 assignment; Lab 3
Week 5: Exam 1 (Chapters 1-3); Chapter 5 assignment; Lab 4; Chapter 4 Quiz
Week 6: Chapter 6 assignment; Lab 5; Chapter 5 Quiz
Week 7: Chapter 7 assignment; Chapter 8 assignment; Chapter 6 Quiz
Week 8: Spring Break
Week 9: Exam 2 (Chapters 4-6); Chapter 9 assignment; Lab 6; Chapter 7 Quiz; Chapter 8 Quiz
Week 10: Chapter 10 assignment; Lab 7; Chapter 9 Quiz
Week 11: Chapter 11 assignment; Lab 8; Chapter 10 Quiz
Week 12: Exam 3 (Chapters 7-10); Chapter 12 assignment; Lab 9; Chapter 11 Quiz
Week 13: Chapter 13 assignment; Lab 10; Chapter 12 Quiz
Week 14: Chapter 14 assignment; Lab 11; Chapter 13 Quiz; Chapter 14 Quiz
Week 15: Exam 4 (Chapters 11-14)
Week 16: Final Exam
Final Exam Date May 6, 2021 - 10:0 AM   Through  May 11, 2021 - 10:0 AM
Grading Scale  90 - 100=A    80 - 89=B    70 - 79=C     60 - 69=D    Below 59 = F
Determination of
Final Grade
Tests/Final Exam 50%
Discussion/Participation 10%
Quizzes 10%
Assignments and/or Labs 30%
Course Policies
Instructor Policies Use your LSCPA email to communicate with me or call me at my office number 49-984-6381.

Assignments will be given each week. The assignments will open at 8 a.m. on each Monday morning and will be due by 10 a.m. the following morning.

LATE WORK is highly discouraged. There is only a three-day late period allowed. Due dates are given and enough time is given to complete all work. NO EXCEPTIONS.

Students are responsible for completing all assigned homework, including reading assignments, by the required due dates and for being prepared for each class meeting.

There will be weekly virtual meetings. These meetings are not mandatory. I am using these meetings as an opportunity for you to ask questions about the reading material and/or any assignments given.

If you miss an exam, your lowest exam grade will count twice. If you miss more than one exam, those exams will be given a grade of zero.

There will be a final exam. All students must take the exam on the scheduled date and time, and failure to do so will result in a 0 on the final exam.

Every student MUST have a copy of the required textbooks by the SECOND week of class. The student will still be responsible for any assignments given.

No emailed work is accepted; unless requested by instructor. You must submit your assignments in Blackboard.

Students are responsible for completing all assigned reading and video viewings.

A failure to follow oral and/or written instructions will result in a 10-point deduction penalty.

Academic dishonesty will result in a zero on any assignment (first offense); a second incidence of academic dishonesty result in failure of the class.

Software Requirements:
If you are in a course that is using a specific software, you MUST have the software available to you either on your home computer or you must use the open lab provided in the Gates Library.

Reliable Internet access is required for all online courses and many traditional courses.

Computer failure and lack of internet access are not acceptable excuses for missed assignments, projects, quizzes, or exams. DO NOT wait until the last minute to complete class work or exams.

E-Mail/Voice Mail Etiquette:
Students must use appropriate e-mail etiquette when corresponding with instructor; for example, complete sentences and a full subject line with your name/course name. Voice mail messages should be clearly spoken identifying students name, course, and any return phone number.
Attendance Policy Poor attendance is a leading reason for termination from a job in all areas of employment. With this factor in mind, the instructor monitors student attendance daily. In addition, attendance on a regular basis is necessary for proper skill development.

Students must log into Blackboard at least two times per week. If you do not log into your Blackboard twice per week, you will be considered to have an absence. The following is the attendance policy.

4 absences = one letter grade drop
6 absences = two letter grade drop
8 absences = automatic failure of class
Academic Honesty Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSC-PA policies (Section IX, subsection A, in the Faculty Handbook) for consequences of academic dishonesty.
Facility Policies
  1. No food or tobacco products are allowed in the classroom.

  2. Only students enrolled in the course are allowed in the classroom, except by special instructor permission.

  3. Use of electronic devices is prohibited.
Important Information
ADA Considerations The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the the Office for Disability Services Coordinator, Room 231, in the Madison Monroe Building. The phone number is (409) 984-6241.
MyLSCPA Be sure to check your campus E-mail and Course Homepage using MyLSCPA campus web portal (My.LamarPA.edu). When you've logged in, click the email icon in the upper right-hand corner to check email, or click on the "My Courses" tab to get to your Course Homepage. Click the link to your course and review the information presented. It is important that you check your email and Course Homepage regularly. You can also access your grades, transcripts, and determine who your academic advisor is by using MyLSCPA.
HB 2504 This syllabus is part of LSC-PA's efforts to comply with Texas House Bill 2504.
Business and Industrial Technology
Chair:Sheila Guillot
Phone:(409) 984-6381

If you have a grievance, complaint, or concern about this course that has not been resolved through discussion with the Instructor, please consult the Department Chair.