Spring 2021 Course Syllabus
Course: POFT-2312- Section: 01
Business Correspondence and Communication
LSCPA Logo Image
Instructor Information
Instructor Adriane Champagne
Phone(409) 984-6416
Location:Madison Monroe Education - Room: 207
Hours:Monday & Wednesday 9:00-11:00 a.m. 1:15-2:15 p.m. Tuesday and Thursday 9:00-11:00 a.m. Subject to change
COVID 19 Information The Lamar State College Port Arthur (LSCPA) Student Code of Conduct COVID 19 Policy requires students who have been exposed to COVID 19 or diagnosed with COVID 19 to report their condition on the COVID 19 Notification Form (available via a link on the Student Code of Conduct COVID19 webpage). This information will be provided to the Dean of Student Services. In addition, this policy requires all students to wear face coverings in compliance with the criteria included in the policy. For more information please refer to the COVID 19 link on the LSCPA website.
Course Information
Description Development of writing and presentation skills to produce effective business communications.
Prerequisites None.
Learning Outcomes Create effective business documents (PSLO 3) measured by assessment with rubric.
Evaluate business documents (PSLO 2) measured by assessment with rubric.
Apply ethical communication practices (PSLO 4) measured by quiz.
Core Objectives
Program Student Learning Outcomes PSLO 1: Demonstrates professionalism in the administrative workplace environment.
PSLO 2: Uses appropriate business administration skills.
PSLO 3: Uses appropriate office software applications.
PSLO 4: Creates effective business documents by applying ethical communication practices.
PSLO 5: Evaluates business documents.
Textbooks Textbook Purchasing Statement: A student attending Lamar State College Port Arthur is not under any obligation to purchase a textbook from the college-affiliated bookstore. The same textbook may also be available from an independent retailer, including an online retailer.

Communicating for Results : A Guide for Business and the Professions
By: Hamilton
ISBN-13: 9781305280267 | ISBN-10: 1305280261

Required-Make sure you get the 11th edition and not a previous one.

Lecture Topics
Week 01/19/2021    Introduce the course
Week 01/25/2021    Discuss Chapter 1, Basic Model of Communication and Communication Ethics
Week 02/01/2021    Discuss Chapter 2, The four organizational models
Week 02/08/2021    Discuss Chapter 3: Discuss developing and maintaining relationships: the four basic communication styles; and the best and worst of each style
Week 02/15/2021    Chapter 4, Effective Listening
Week 02/22/2021    Chapter 4, Effective Listening
Week 03/01/2021    Discuss Chapter 5, Types of Nonverbal Communication
Week 03/08/2021 Chapter 6, Communicator Anxiety, Giving Instructions & Exam I: Chapters 16
Spring Break 03/15/2021- 03/19/2021
Week 03/22/2021    Discuss Chapter 7, Types of Interviews
Week 03/29/2021    Chapter 8: Electronic resumes
Week 04/05/2021    Chapter 11 Discuss Chapter 11, audience analysis, organization, outlines, introductions and conclusions and Chapter 12, Researching, Supporting and Delivering your ideas.
Week 04/12/2021    Chapter 13: Professional Visual Aids            
Week 04/19/2021    Effective Delivery of Presentations
Week 04/26/2021    Informative Presentations
Week 05/03/2021    Chapter 9: Basic Problem-Solving Steps &Final Exam (chapters 7, 8, 1113)

Major Assignments
Week 01/19/2021    Introduce the course; Online Orientation/ Syllabus worksheet due
Week 01/25/2021    Basic Model of Communication and Communication Ethics; Assignment and Quiz
Week 02/01/2021    The four organizational models; Assignment and Quiz
Week 02/08/2021    Discuss developing and maintaining relationships; Assignment and Quiz
Week 02/15/2021    Effective Listening; Assignment and Quiz
Week 02/22/2021    Types of Nonverbal Communication ; Assignment and Quiz
Week 03/01/2021    Communicator Anxiety, Giving Instructions & Exam I: Chapters 16
Spring Break 03/15/2021- 03/19/2021
Week 03/22/2021    Types of Interviews; Assignment
Week 03/29/2021    Electronic resumes; Video Assignment Exam Grade
Week 04/05/2021    Audience analysis, organization, outlines; Delivering your ideas; Assignment and Quiz
Week 04/12/2021    Professional Visual Aids; Assignment and Quiz            
Week 04/19/2021    Effective Delivery of Presentations; Assignment and Quiz
Week 04/26/2021    Informative Presentations; Assignment and Quiz
Week 05/03/2021    Basic Problem-Solving Steps &Final Exam (chapters 7, 8, 1113)

Final Exam Date May 10, 2021 - 1:1 PM   Through  May 10, 2021 - 3:30 PM
Grading Scale  90 - 100=A    80 - 89=B    70 - 79=C     60 - 69=D    Below 59 = F
Determination of
Final Grade
Exams 40% Assignments and Quizzes 60%
Course Policies
Instructor Policies Instructor Policies
I will not discuss your grades over the phone or by e-mail. If you want to discuss your grades, you must come to my office in person or schedule a virtual meeting on TEAMS.
Homework assignments will be given each week. Not all homework may be graded.
LATE WORK is highly discouraged and will incur a 25 point penalty for every day it is late. Due dates are given and enough time is given to complete all work. NO EXCEPTIONS.
Academic Policies:
Academic dishonesty will result in a zero on any academic work or exam in question; a second incidence of academic dishonesty on any academic work or exam in question will be handled based on campus policies and procedures with the department chair. This could result in the student being given an "F" for the course.
Exams: You must work alone while taking the exam. Cheating on exams is not acceptable and will be subject to violations of the Academic Dishonesty policy.
NO MAKE-UP EXAMS. If a student should miss an exam, at the end of the semester, the instructor will average all exam grades [including the zero(s)] to replace the zero for the missed exam.
EXAMPLE: 4 test grades: 100, 100, 0, 80 = 280; 280/4= 70; 70 will go in the place of the zero.; Test grades are now 100, 100, 70,80
Students must leave the classroom after exam is finished.
There will be a final exam. All students must take the exam on the scheduled date and time, and failure to do so will result in a 0 on the final exam.
Quizzes :
Weekly quizzes could be given covering the chapter studied that week. Dates for quizzes are listed on the Course Calendar and on the To do list. There will be no makeups for missed quizzes. Missed quizzes will receive a score of zero.
Other class policies: Every student MUST have a copy of the required textbooks by the second week of class. The student will still be responsible for any assignments given.
**No emailed work is accepted.**
Students are responsible for completing all assigned reading and video viewings. A failure to follow oral and/or written instructions will result in penalties.
Student IDs are required for the first exam. IDs must be visible on your desk before the exam is administered no ID, no exam. In an online course you could be required to show your student ID during an online Exam or meeting if requested.
Students should keep a record of their grades/average. Instructor(s) will not average grades for students. Instructors do not drop grades.
Software Requirements:
If you are in a course that is using a specific software, you MUST have the software available to you either on your home computer or you must use the open lab provided in the Gates Library.
**Reliable Internet access is required for all courses. Computer failure and lack of internet access are not acceptable excuses for missed assignments, projects, quizzes, or exams.
DO NOT wait until the last minutes to complete class work or exams.
I will post announcements weekly, usually early in the week. These announcements indicate upcoming due dates and notes important to your success in this course. You should READ these Announcements every week. I also recommend using the BlackBoard app on your phone, with notifications, so that you immediately receive notices of new announcements for this class.
Classroom Etiquette:
The following behaviors will result in the student being asked during class time to cease the action and/or leave the classroom: using cell phones, talking, or keying while the instructor is giving instructions or during class discussions; leaving class early without informing the instructor; surfing the Internet during lecture; and displaying a rude or negative behavior toward the instructor or other students.
No cell phones should be visible or heard during class. Again, you will be asked to leave the room for the remainder of the class. No blue tooth technology or recording of lectures in any format (unless approved by the instructor). No charging of cell phones in the classroom.
E-Mail/Voice Mail Etiquette:
Students must use appropriate e-mail etiquette when corresponding with instructor; for example, complete sentences and a full subject line with your name/course name. Voice mail messages should be clearly spoken identifying students name, course, and any return phone number.
Attendance Policy Poor attendance is a leading reason for termination from a job in all areas of employment. With this factor in mind, the instructor monitors student attendance daily. In addition, attendance on a regular basis is necessary for proper skill development.
To be successful in this course, the student MUST purchase the assigned textbook and log into BlackBoard at least 2-3 times weekly. Regular, reliable access to BlackBoard via Internet is required for this online course. Attendance is monitored via Blackboard reports of logins and interaction with course.
Students are responsible for completing all assigned homework and for being prepared for each class face to face or online meeting. This applies even if you were absent for the previous class meeting.
Academic Honesty Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSC-PA policies (Section IX, subsection A, in the Faculty Handbook) for consequences of academic dishonesty.
Facility Policies
  1. No food or tobacco products are allowed in the classroom.

  2. Only students enrolled in the course are allowed in the classroom, except by special instructor permission.

  3. Use of electronic devices is prohibited.
Important Information
ADA Considerations The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the the Office for Disability Services Coordinator, Room 231, in the Madison Monroe Building. The phone number is (409) 984-6241.
MyLSCPA Be sure to check your campus E-mail and Course Homepage using MyLSCPA campus web portal (My.LamarPA.edu). When you've logged in, click the email icon in the upper right-hand corner to check email, or click on the "My Courses" tab to get to your Course Homepage. Click the link to your course and review the information presented. It is important that you check your email and Course Homepage regularly. You can also access your grades, transcripts, and determine who your academic advisor is by using MyLSCPA.
HB 2504 This syllabus is part of LSC-PA's efforts to comply with Texas House Bill 2504.
Business and Industrial Technology
Chair:Sheila Guillot
Phone:(409) 984-6381

If you have a grievance, complaint, or concern about this course that has not been resolved through discussion with the Instructor, please consult the Department Chair.