Fall 2023 Course Syllabus
Course: POFT-1309 (Section: 71, CRN: 92649)
Administrative Office Procedures I
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Instructor Information
Instructor Sheila Guillot
Email guillsr@lamarpa.edu
Phone (409) 984-6381
Office Umphrey Industrial Technology Center - Room: 201 B
Office Hours By appointment only
Additional Contact Information
Course Information
Description Study of current office procedures, duties and responsibilities applicable in an office environment.
Required Textbooks Textbook Purchasing Statement: A student attending Lamar State College Port Arthur is not under any obligation to purchase a textbook from the college-affiliated bookstore. The same textbook may also be available from an independent retailer, including an online retailer.

The Administrative Professional Technology & Procedures,15th edition, by Rankin, Cengage, ISBN: 978-1-305-58116-6 2
Additional Materials/Resources None.
Corequisites/Prerequisites None.
Learning Outcomes
  • Identify basic skills of an office professional
  • Discuss appropriate ethical behavior in the business office
  • Demonstrate how to effectively work in a team
  • Demonstrate time management techniques
  • Demonstrate communication skills
  • Apply basic skills of an office professional
  • Use word processing and presentation software
  • Practice proofreading skills
Program Student Learning Outcomes
  1. Demonstrates professionalism in the administrative workplace environment.
  2. Uses appropriate business administration skills.
  3. Uses appropriate office software applications.
  4. Creates effective business documents by applying ethical communication practices.
  5. Evaluates business documents.
Lecture Topics Outline Leading with Confidence
Entering the Workforce
Becoming a Professional
Improving Communication Skills
Communicating with Technology
Working Ethically
Managing Physical Records
Seeking Employment
Managing and Organizing Yourself
Developing Presentation Skills
Managing Electronic Records and Mail
Understanding Financial Documents
Planning Meetings and Events
Developing Customer Focus
Understanding the Workplace Team
Major Assignments Schedule Week 1: Introduction to course; syllabus review; lecture on Leading with Confidence; assignment
Week 2: Quiz 
Week 3: Quiz 
Week 4: Exam 1
Week 5: Quiz
Week 6: Quiz
Week 7: Quiz
Week 8: Exam 2
Week 9: Quiz
Week 10 Quiz
Week 11: Quiz
Week 12: Exam 3
Week 13: Quiz
Week 14: Quiz
Week 15: Exam 4; review for final exam
Week 16: Final Exam (Comprehensive)
Final Exam Date December 8, 2023 - 8:00 AM   Through  December 11, 2023 - 10:00 AM
Grading Scale  90 - 100=A 80 - 89=B  70 - 79=C   60 - 69=D  Below 59 = F
Determination of
Final Grade
Exams 50%
Quizzes 20%
Assignments 30%
Course Policies
Instructor Policies
  • Use your LSCPA email to communicate with me or call me at my office number 409-984-6381.
  • Assignments will be given each week. The assignments will open at 8 a.m. on each Monday morning and will be due by 10 a.m. the following Monday morning. This is subject to change.
  • LATE WORK is not accepted.
  • Due dates are given and enough time is given to complete all work.
  • Students are responsible for completing all assigned homework, including reading assignments, by the required due dates and for being prepared for each class meeting.
  • If you miss an exam, your lowest exam grade will count twice. If you miss more than one exam, those exams will be given a grade of zero.
  • There will be a final exam. All students must take the exam on the scheduled date and time, and failure to do so will result in a 0 on the final exam.
  • Every student MUST have a copy of the required textbooks by the end of the first week of class. The student will still be responsible for any assignments given.
  • No emailed work is accepted; unless requested by instructor. You must submit your assignments in Blackboard.
  • Students are responsible for completing all assigned reading and video viewings.
  • Academic dishonesty will result in a zero on any assignment (first offense); a second incidence of academic dishonesty will result in failure of the class. Software Requirements: If you are in a course that is using a specific software, you MUST have the software available to you either on your home computer or you must use the open lab provided in the Gates Library.
  • Reliable Internet access is required for all online courses and many traditional courses. Computer failure and lack of internet access are not acceptable excuses for missed assignments, projects, quizzes, or exams.
  • DO NOT wait until the last minute to complete class work or exams.
  • E-Mail/Voice Mail Etiquette: Students must use appropriate e-mail etiquette when corresponding with instructor; for example, complete sentences and a full subject line with your name/course name.
  • Voice mail messages should be clearly spoken identifying students name, course, and any return phone number.
Attendance Policy Poor attendance is a leading reason for termination from a job in all areas of employment. With this factor in mind, the instructor monitors student attendance. In addition, attendance on a regular basis is necessary for proper skill development. Students must log into Blackboard at least two times per week. If you do not log into your Blackboard two times per week, you will be considered to have an absence. 
Additional Information
Institutional Policies
MyLSCPA Be sure to check your campus email and Course Homepage using MyLSCPA campus web portal. You can also access your grades, transcripts, academic advisors, degree progress, and other services through MyLSCPA.
Academic Honesty Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSCPA policies (Academic Dishonesty section in the Student Handbook) for consequences of academic dishonesty.
ADA Considerations The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the the Office for Disability Services Coordinator, Room 231, in the Madison Monroe Building. The phone number is (409) 984-6241.
COVID 19 Information The Lamar State College Port Arthur (LSCPA) Student Code of Conduct COVID 19 Policy requires students who have been diagnosed with COVID 19 to report their condition directly to their local health department. Students should also contact their course faculty to report their quarantine status. In addition, this policy requires all students to wear face coverings when directly exposed to COVID 19 in compliance with the criteria included in the policy. For more information please refer to the COVID 19 link on the LSCPA website.
Facility Policies No food or tobacco products are allowed in the classroom. Only students enrolled in the course are allowed in the classroom, except by special instructor permission. Use of electronic devices is prohibited.
HB 2504 This syllabus is part of LSCPA's efforts to comply with Texas House Bill 2504.
Mandatory Reporting of Child Abuse and Neglect As per Texas law and LSCPA policy, all LSCPA employees, including faculty, are required to report allegations or disclosures of child abuse or neglect to the designated authorities, which may include a local or state law enforcement agency or the Texas Department of Family Protective Services. For more information about mandatory reporting requirements, see LSCPA's Policy and Procedure Manual.
Title IX and Sexual Misconduct LSCPA is committed to establishing and maintaining an environment that is free from all forms of sex discrimination, including sexual harassment, sexual violence, and other forms of sexual misconduct. All LSCPA employees, including faculty, have the responsibility to report disclosures of sexual misconduct, including sexual harassment, sexual assault (including rape and acquaintance rape), domestic violence, dating violence, relationship violence, or stalking, to LSCPA's Title IX Coordinator, whose role is to coordinate the college's response to sexual misconduct. For more information about Title IX protections, faculty reporting responsibilities, options for confidential reporting, and the resources available for support visit LSCPA's Title IX website.
Clery Act Crime Reporting For more information about the Clery Act and crime reporting, see the Annual Security & Fire Safety Report and the Campus Security website.

Grievance / Complaint / Concern If you have a grievance, complaint, or concern about this course that has not been resolved through discussion with the Instructor, please consult the Department Chair.
Department Information
Business and Industrial Technology
Chair:Sheila Guillot
Phone:(409) 984-6381